Earl Of Sandwich Motel

OMG! This was the worst experience my wife and I EVER had with customer service and property. Firstly, upon driving into the establishment it looked like a set from a horror movie! We still went inside because you can't judge a book by the cover. Immediately I knew from the demeanor of the desk clerk (aka the owner) this was not going to be pleasant. The attitude was horrendous! We accepted it, maybe he was having a bad day. We checked in, hit the key and headed to the room. Upon entering the room we knew right away it wasn't the room we booked on Expedia! It was smaller, missing furniture the photos showed and was run down nasty. Headed back to the front desk with the key in hand and demanded the room we paid for... Mister Front Desk (aka the owner) says this is all we have left! I said it's not the room we booked! He turned and said "oh well, it's all we have left". Now we are getting upset. He had no care in the world about our feelings about the room. I said to him you are a bad business manager and he replied "yup"!! Now I'm really furious and demand a refund. He was so happy to shrug us off because all his units were rentals!! The place is a rental complex! I'm guessing it's section 8 people and locals living there. This place is ridiculous and should not be labeled a hotel. It's an apartment complex! DO NOT EVEN THINK ABOUT BOOKING HERE!!! PLEASE. I never in my life wanted to hit a person so bad before until I met this owner. STAY AWAY!!!

There is no one in the office to check in. We got there 15 minutes before check in time. I called the phone number posted on the door. No answer. They also listed a cell phone, called that no answer but left a message. Talked to a person landscaping and he said check in was at 2 and we had 10 minutes to wait. We didn't really want to get in the room then just wanted the key so we could go to our event and come back late after 10. Had to leave to make our event. We came back at 6pm. No one at the desk but there was a phone there to call. No answer. Tried again no answer. rang the bell, no one. Then after 5 minutes or so someone showed up and checked us in. The room was musty but reasonably clean. Shower was hot. The place is dated and old looking. it's cheap but not convenient.

Quite possibly the worst hotel I have ever stayed in. Room was filthy. Walls of the office were rotted and had holes in the exterior of building. Duck pond is half drained and full of mud. Back deck of room was covered in moss and floorboards rotted. Pool was closed during the summer and green. Clearly neglected, run down and operated by someone that doesn’t care. Stay away.